Last updated: October 15, 2026
Falcon Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using our Services, you consent to the data practices described in this policy.
Please review this Privacy Policy carefully. If you do not agree with our practices, please do not use our Services. We may update this Privacy Policy from time to time, and we will notify you of any material changes.
We collect information that you provide directly to us and information that is automatically collected when you use our Services.
Information You Provide:
Automatically Collected Information:
We use the collected information solely for the following purposes:
We do not use your data for:
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Encryption: We use encryption technologies (including SSL/TLS) to protect data in transit between your device and our servers. Sensitive data stored in our systems is encrypted at rest using industry-standard encryption algorithms.
Access Controls: We limit access to your personal information to authorized employees, contractors, and service providers who need access to perform their duties. All personnel are bound by confidentiality agreements.
Security Practices: We regularly review and update our security practices, conduct security assessments, and monitor for potential vulnerabilities. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If we become aware of a security breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights:
Access Rights: You have the right to request access to the personal information we hold about you. You can request a copy of your data by contacting us using the information provided in Section 11.
Deletion Rights: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., we may retain data as required by law or for legitimate business purposes). To request deletion, please contact us using the information below.
Correction Rights: You have the right to request correction of inaccurate or incomplete personal information.
Data Portability: You may request a copy of your data in a structured, machine-readable format.
Opt-Out Rights: You can opt out of certain data processing activities, such as marketing communications, by contacting us or using unsubscribe links in our emails.
EU-Specific Rights: If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within thirty (30) days, or as required by applicable law.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Services.
Types of Cookies We Use:
Cookie Management: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our Services.
We do not use cookies for advertising purposes or to track you across third-party websites.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
We require all third parties to respect the security of your information and to treat it in accordance with applicable data protection laws.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with service providers to support text messaging (for example, our messaging platform or telecom carriers) is shared only to deliver the messages you request. We do not sell, rent, or share your mobile number or text consent with anyone for their own marketing.
How you opt in: We send SMS text messages only to phone numbers that have given prior consent. You may give consent by submitting your number through a form on our website, during a call, or by texting us first. Consent for text messages is never a condition of buying any product or service.
Types of messages: Once you opt in, you may receive messages such as appointment and demo confirmations, audit results, follow-ups about your request, account notifications, and customer support replies.
Message frequency: Message frequency varies based on your activity and the Services you use. You may receive recurring messages.
Message and data rates: Message and data rates may apply. These charges come from your mobile carrier and are your responsibility.
Opt out: You can cancel SMS messages at any time by replying STOP to any message. After you reply STOP, our text provider may send you one confirmation, and we then stop sending texts. To opt back in, text START.
Help: Reply HELP to any message for assistance, or contact us using the details in Section 11. Carriers are not liable for delayed or undelivered messages.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.
If you request deletion of your information, we will delete or anonymize it within a reasonable timeframe, subject to legal and operational requirements.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
We take appropriate safeguards to ensure that your information receives an adequate level of protection, including using standard contractual clauses approved by relevant data protection authorities and implementing security measures as described in this Privacy Policy.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.
By using Falcon Systems Services, you acknowledge that you have read and understood this Privacy Policy.